We ask that you please text us at 206-588-0570 if you need to cancel or reschedule your appointment or if you are running late. If you are more than 15 minutes late we will have to reschedule your appointment due to service timing. Less than 24 hour cancellations will be charged a $250 fee. No Calls/No Shows will be charged a $250 fee.
At Industry we consider all of our clients family! We ask that your remain respectful and speak to our staff and each other with respect. We do not tolerate any racist, homophobic, transphobic, misogynistic, or crude behavior in our salon. Industry Salon is committed to being a safe, loving, and inclusive environment of all individuals.
Our pricing is non-negotiable. Refunds are not permitted. Please contact us within 2 weeks of your original appointment for a complimentary adjustment to your cut and/or color. We do not offer complimentary services to those who negatively review us online. Please email us your feedback directly to industryfrontdesk@gmail.com and we will do our best to meet your needs.